Hudson Valley Endoscopy Center
We are pleased you have chosen Hudson Valley Endoscopy Center (HVEC).
HVEC is specifically designed to perform endoscopy procedures which do not require an overnight stay. Your care will be provided by our trained personnel. Because we perform only same day procedures, we can provide services that focus specifically on your GI needs. Our State Approved facility and our staff are dedicated to creating a warm, personalized environment using the most advanced diagnostic technology in the region for you and your family. HVEC will make every effort to assure your visit with us is pleasant and comfortable.
About the Practice
The Hudson Valley Endoscopy Center (HVEC) is an outpatient endoscopy center. The Endoscopy Center is an outpatient facility that provides both comfort and convenience to patients needing GI procedures. In our facility, patients coming in to have procedures done tend to experience less hassle and shorter waiting times than those patients using a hospital setting. Hospital outpatient departments cannot always provide the focused attention as they are trying to accomplish many things at one time. The gastroenterologists of Northern Medical Group strive to do one thing and to do it well.
HVEC was the first healthcare facility in the Mid-Hudson Valley to bring narrow band imaging (NBI) to the region. NBI helps in detection of flat polyps. Our Cancerous polyp, Adenoma, detection rate is higher than the national average.
We understand that your time is precious, so we try to keep your turnaround time between 1-2 hours for procedures done at the Endoscopy Center. Contrast that to the average time spent in hospital, for the same procedure, which can be up to 4 hours. In addition, to ensure faster results we employ full-time pathologists whose job is to focus solely on gastroenterology and to provide the highest level of care for our patients. These pathologists work to try and complete your pathology within 48 hours of a procedure and the results and procedure notes are sent to your primary care doctor within 2-3 days.
The Endoscopy Center monitors physician quality indicators such as polyp detection rates, withdrawal times and complications time and uses the results to ensure a level of care that is better than national standard. Many hospitals do not monitor these results and have no oversight into the quality of their services.
What Our Patients Are Saying:
"The staff at Hudson Valley Endoscopy Center was phenomenal!!!! I cannot recommend this medical facility enough! Kudos to the entire staff for their professionalism, knowledge, kindness, friendliness and caring. I had a routine colonoscopy and felt at ease and welcome at the Endoscopy Center. Everyone from the front desk staff to the nurses, aides, and doctors were terrific!!!! I was treated very, very well. I appreciate everyone there who took care of me today. I was offered a blanket - - when the blanket came and was laid on me, it had been warmed up! I told them that I felt like I was at a spa. People there went above and beyond. I will be sending them a Thank You card. HIGHLY RECOMMEND!!!!!"
Registration
If you fail to complete your forms prior to your arrival to HVEC or if you fail to bring the completed forms with you on the day of the procedure, your procedure will be delayed.
Forms To Complete:
- Complete all the forms in the packet given to you by your doctor's office.
- List all medications you are taking-even over the counter.
- Must also complete the last date and time you took your medicine.
- Only after your completed forms are accepted by the trained receptionist can we inform your care team you are clear for your procedure.
- All forms must be completed prior to your arrival to HVEC.
Insurance & Charges
Verification of benefits is not a guarantee of payment by your insurance company. Your financial responsibility may change, and you may receive a bill for the balance once your insurance company processes your claim. PLEASE CALL YOUR INSURANCE COMPANY FOR YOUR BENEFITS.
You will receive four (4) SEPARATE charges relate to your procedure at HVEC:
- Facility Fee: Billed by Hudson Valley Endoscopy Center
- Physician Fee: Billed by Northern Medical Group
- Anesthesia Fee: Billed by CareMount Medical Group
- Pathology Fee: Billed by Northern Medical Group (if tissue samples are taken during your procedure).
HVEC billing department will contact your insurance provider to verify your coverage. We recommend also contacting your insurance provider so that you are familiar with your coverage and your copay responsibilities prior to your procedure date.
Cancellation Policy
At Hudson Valley Endoscopy Center (HVEC), we take pride in appropriately scheduling your procedure for a date and time that is convenient for you. Your procedure at the Endoscopy Center requires resources, planning and coordination between your doctor’s office and the Endoscopy Center. This includes scheduling your physician time, coordinating and setting time aside with the Anesthesiologist, setting aside the procedure room and coordinating the pathology staff (as needed). Also, special instruments are set aside for your procedure which require preparation and sterilization for your procedure. Please understand a lot of time and valuable resources are allocated to your procedure from the moment your procedure is scheduled at HVEC. So, we trust you will understand the importance of respecting our Cancellation Policy which is outlined here.
Call your doctor’s office (845) 452-9800 to cancel your procedure.
CANCELATION FEES:
HVEC REQUIRE 48 HOURS TO CANCEL YOUR APPOINTMENT WITHOUT ANY. FEES.
If you cancel your procedure the day before your procedure for any reason or if you are a ‘no show’ on the day of your procedure you will be charged $250.00
Phone Numbers
If you have any question(s) please feel free to call the correct office number.
- Cancel Procedure: 845-452-9800
- Anesthesia bills call CareMount: 914-242-2650
- Facility fees: 845-896-3636, x2273
- Physician fees: 845-542-9800, option 6
- Pathology fees: 845-452-9800, option 6
- Hudson Valley Endoscopy Center (HVEC): 845-896-3636
Day of Procedure: Things to Remember
ON DAY OF YOUR PROCEDURE REMEMBER:
- Bring Driver’s license or a picture ID
- Bring Insurance card(s)
- Bring your Medical history forms provided by your doctor’s office
- Bring list of current medications
- Bring Glasses for reading, if necessary.
- Bring Name and phone number for the person picking you up after your procedure. The Center WILL NOT ALLOW YOU TO TAKE TAXICAB. You CANNOT DRIVE YOURSELF HOME after the procedure for which you will be receiving anesthetic medications.
HERE ARE SOME REMINDERS TO HELP MAKE YOUR EXPERIENCE AT HVEC MORE COMFORTABLE:
- DO NOT eat food or drink at least 8 hours before your procedure. If you do, your procedure can be delayed or be cancelled. Patients scheduled for colonoscopy have to complete their prep 4 hours prior to the procedure and all patients are advised to take medication with ‘sip’ of water prior to the procedure.
- Do not wear jewelry or bring valuables to the center.
- Make sure your paperwork is COMPLETED prior to your arrival.
- Arrive ONE (1) HOUR early to ensure your procedure begins on time.
- If you have questions or concerns about your preparation, call the doctor's office (845) 452-9800.
- If you have questions or concerns either before or following your procedure please feel free to contact the Endoscopy Center at 845-896-3636 about your procedure.
THE PAPERS IN THE PACKAGE YOU RECEIVED AT YOUR DOCTOR'S OFFICE MUST BE COMPLETED PRIOR TO YOUR ARRIVAL AT THE ENDOSCOPY CENTER. IF THE FORMS ARE NOT COMPLETED PRIOR TO ARRIVAL WILL DELAY YOUR PROCEDURE.
THE PAPERS IN THE PACKAGE INCLUDE:
- Medication Restrictions – bring on day of procedure
- Patient Medical History Forms – bring on day o procedure
- Patient consent to Resuscitative Measures Form (Advance Directive) - bring on day of procedure
- Procedure Preparation Instructions
- Notice of Patient Rights and Physician Ownership
- Notice to Patients regarding Anesthesia Services and Fees if applicable
- Notice to Patient regarding billing, coverage and benefits
- Cancellation policy
TRANSLATOR –if you are unable to speak or read English, we encourage you to bring someone with you that can translate, so that we can effectively communicate instructions regarding the procedure.
Location
Please note that the Endoscopy Center is in a different location than your doctor’s office, We are located in SUITE 202 at 400 Westage Business Center Dr. in Fishkill.
Stairs: The Endoscopy Center is on 2nd floor. Up the stairs, and HVEC is located on your right.
Elevator: Come to the 2nd floor, HVEC is located to your left.